Malaya

Expert Product Researcher | Email&Chat Support | Shopify VA

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Overview

Looking for full-time work (8 hours/day)

at $8.00/hour ($1,408.00/month)

Bachelors degree

Last Active

March 24th, 2024 (5 days ago)

Member Since

August 15th, 2018

Profile Description

With over 5 years of Shopify VA experience, I offer valuable e-commerce expertise, believing it would greatly benefit your team. Previously, I was a loan officer for JPMorgan Chase Bank for 9 years.
Product Listing and Research: Uploading images, crafting compelling descriptions using DeepL and ChatGPT, and enhancing discoverability with tags. Utilize various Spy tools to conduct thorough market research.
Logistics Management and Supplier Coordination: Overseeing order processing, fulfillment, coordinating with warehouses for accurate picking, packing, and shipping.
Customer Service: Handling inquiries via Zendesk, Gorgias, Reamaze, or Google Suite, and managing refund/replacement requests.
Team Management: Leading agents, providing clear instructions, and ensuring adherence to procedures.
Here is my CV, outlining the various responsibilities I have undertaken in detail:
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Top Skills

Customer Support » Email Support

Office and Administration » Data Entry

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Marketing » Mobile Marketing

Marketing » Social Media Management » Facebook marketing

E-Commerce » Inventory Management » Quality Control

Professional Services » Medical Services

Real Estate » Appointment Setting

Customer Support » Social Media Moderation

Marketing » Social Media Management » Social Media Marketing

Office and Administration » Travel Planning

Office and Administration » Personal Assistant

Basic Information

Age
Not Specified
Gender
Female
Website
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Address
Quezon City
Tests Taken
IQ
Score:  120
DISC
Dominance: 54
Influence: 8
Steadiness: 26
Compliance: 12
English
B2(Upper Intermediate)
Uploaded ID
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