Dedicated and detail-oriented Administrative Professional with experience in microfinance operations, client relations, records management, collection monitoring, and administrative support. Skilled in handling client communications, maintaining accurate records, preparing reports, and managing multiple tasks efficiently. Seeking a Virtual Assistant or Administrative Assistant position where I can contribute my organizational and customer service skills while working remotely.
CORE SKILLS
-Administrative Support
-Data Entry and Record Management
-Client Communication
-Collection Monitoring
-Report Preparation
-Microsoft Excel
-Microsoft Word
-Google Sheets
-Google Docs
-Calendar Management
-Canva (Basic Graphic Design)
-Social Media Content Creation
-Time Management
-Attention to Detail
WORK EXPERIENCE
Microfinance Staff / Account Officer
Key Responsibilities:
-Managed client accounts and maintained accurate borrower records.
-Monitored loan payments and collection schedules.
-Prepared daily, weekly, and monthly reports.
-Assisted clients with inquiries and concerns.
-Performed data entry and updated company databases.
-Coordinated with clients regarding payment reminders and account status.
-Maintained organized filing systems for client documents.
-Ensured accuracy of financial and administrative records.
Achievements:
Maintained accurate client records and reports.
Assisted in achieving collection and operational targets.
Built positive relationships with clients through professional communication.
EDUCATION
BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY
BICOL UNIVERSITY
SY 20216
TECHNICAL SKILLS
-Microsoft Excel
-Microsoft Word
-Google Workspace
-Canva
-Basic Video Editing
ADDITIONAL INFORMATION
-Strong organizational and multitasking skills
-Able to work independently with minimal supervision
-Fast learner and adaptable to new systems and processes
-Excellent written and verbal communication skills
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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