Neddie

Team Manager

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Overview

Looking for full-time work (8 hours/day)

at $5.82/hour ($1,120.00/month)

Bachelors degree

Last Active

June 27th, 2026 (yesterday)

Member Since

August 7th, 2018

Profile Description

I have 18 years of experience working in customer service,
where I have consistently demonstrated my commitment to providing exceptional
customer support. I handled inbound calls, emails, and live chats to resolve
customer inquiries, issues, and complaints. I have a proven track record of
achieving high customer satisfaction ratings and meeting or exceeding
performance targets.
Some highlights of my qualifications include:

Knowledgeable in using live chat software and
customer service software platforms such as Live Engage, Salesforce and Amazon
CSC        
Strong multitasking abilities to respond to
multiple chat conversations simultaneously while maintaining accuracy and
professionalism
Skill in utilizing active listening techniques to understand and empathize with
customers, ensuring their concerns are addressed promptly and effectively
Experience in building rapport and trust with
customers through personalized interactions and problem-solving approaches.

Basic Information

Age
43
Gender
Male
Website
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Address
Mabalacat, Pampanga
Tests Taken
IQ
Score:  118
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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