Joyce

Sales, CSR, Technical, Email & Chat Support

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Overview

Looking for part-time work (6 hours/day)

at $4.98/hour ($720.00/month)

College Undergraduate

Last Active

June 30th, 2026 (11 days ago)

Member Since

August 6th, 2018

Profile Description

Hi! I’m ---------- , a dedicated and results-driven Virtual Assistant with over five years of experience in customer service, sales, and administrative support. I have a strong background in handling both inbound and outbound calls, appointment setting, email support, and financial services.
Throughout my career, I’ve worked with reputable companies such as Keystone Tax Solutions, Wealth Alliance Group, and Vancouver Cab Company, providing exceptional service to clients and ensuring smooth business operations. My expertise includes:
* Customer Service & Sales Support
* Cold Calling & Appointment Setting
* Email & Chat Support
* Auditing & Payroll Processing
* Client Follow-ups & Lead Management
* CRM & Data Entry
* Basic Canva and Video editing'

I am fluent in English, Tagalog, and Visayan, allowing me to effectively communicate with diverse clients. My problem-solving skills, attention to detail, and ability to work independently make me a valuable asset to any team.
If you’re looking for a highly organized, proactive, and adaptable professional to support your business, I’d love to connect and see how I can contribute to your success!

Top Skills

Customer Support

Experience: 5 - 10 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 5 - 10 years

Other Skills

Customer Support » Technical Support

Experience: 1 - 2 years

Customer Support » Phone Support » English Speaking

Experience: 5 - 10 years

Virtual Assistant

Experience: 2 - 5 years

I’ve worked as a Virtual Assistant for nearly four years at a Tax Software Company, handling both voice and non-voice tasks. My responsibilities included auditing client tax returns, processing payroll, making sales and cold calls, managing support inquiries, and transmitting tax returns.

Office and Administration » Translation

Design » Graphic Design » Canva

Experience: Less than 6 months

Most of my Canva editing experience has been on a personal level, where I’ve created invitation cards, custom designs for souvenirs, tarpaulins, simple logos, and more. While I haven't had formal professional experience with this skill yet, I'm confident in my ability to handle related tasks effectively and deliver quality designs.

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Valencia, Negros Oriental

Tests Taken: IQ
Score: 131: DISC
Dominance: 31
Influence: 5
Steadiness: 31
Compliance: 34: English
C2(Advanced/Mastery)