Hyacinth
Customer/Technical Support Representative
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.80/hour ($736.00/month)
College Undergraduate
Last Active
July 25th, 2026 (2 days ago)
Member Since
July 23rd, 2018
Profile Description
Highly adaptable and results-driven Customer Service and Operations Professional with over a decade of experience managing client relations, supervising teams, and optimizing workflows across diverse industries, including home services, e-commerce, and consumer electronics. Skilled in account management, scheduling, dispatch coordination, sales estimating, and quality assurance, with a proven ability to foster client satisfaction and team efficiency in both on-site and remote settings. Adept at building strong customer relationships, leading cross-functional teams, and ensuring operational excellence through meticulous planning and communication.
Top Skills
Customer Support
Experience: 10+ years
Over 10 years of experience delivering high-quality service in diverse industries, from home services to electronics, ensuring customer satisfaction through clear communication and timely resolution.
Customer Support » Customer Service » Conflict resolution
Experience: 10+ years
Effectively resolved customer complaints, coordinated corrective actions, and maintained positive relationships.
Office and Administration » Calendar Management » Scheduling
Experience: 1 - 2 years
Expert in coordinating technician schedules, managing logistics, and ensuring timely job completion.
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Authored knowledge base content, training materials, and product updates for technical support teams.
Customer Support » Ecommerce
Experience: 6 months - 1 year
Customer Support » SaaS
Experience: 10+ years
Office and Administration » Team Leadership
Experience: 1 - 2 years
Led customer service teams and technicians, assigning tasks, coaching performance, and fostering collaboration to achieve operational targets.
Office and Administration » Microsoft 365
Experience: 10+ years
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Bacolod, Lanao del Norte
- Tests Taken
- IQ
- Score: 90
- DISC
- Dominance: 46
- Influence: 19
- Steadiness: 24
- Compliance: 11
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
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