Current Employment Status:

Hired Full Time on Dec 2, 2019

f021d e08c9 809db0d09844

Virtual Assistant/ Customer Support/Data Entry

94 ID PROOF
Timeproof:
EXPECTED SALARY
Php 40,000.00/month ( $799 USD )
40 hrs/wk ( $4.62 USD/hr )
EDUCATION
Associates degree
EXPERIENCE
4 years++ as Virtual Assistant | 3 years++ as customer support associate
CURRENT EMPLOYMENT STATUS
Hired Full Time on Dec 2, 2019.
BASIC INFORMATION
Age:
30
Gender:
Female
Tests Taken:
IQ
Score:  125

DISC
Compliance:32
Dominance:19
Influence:7
Steadiness:42

English
 C1(Advanced)
Last Active:
2019-11-26
Member Since:
2018-07-18
SKILL SUMMARY

I've been with this industry for quite a long time now and worked with different types of clients all over the USA as a virtual assistant for more than 3 years, specifically for Insurance brokers or agents that cater to B2B or B2C policies. I also have experience working as an appointment setter for cleaning services for all types of home or business establishments even for hospitals and schools, I've handled home repairs too. After that, I transferred to a bigger company that I worked for nearly 4 years which we handle one of the biggest Telco companies in the US as customer support associate in the care and collections department (Tier-II). I recently worked as a Concierge in a Real Estate company based in FL and CA - graveyard shift. I also have experience working as a Product Researcher. I previously worked in an appointment setting company for handyman and painting services. I started as an appointment setter and after a few months got promoted as Supervisor and manage (2) teams in London and USA accounts, I handled the admin works and also coordinate with the clients and the suppliers. I've been working with international clients for about 8 years now. I am a fast learner, very keen on details and I'm confident to say that I can provide you good customer service.

WORKER SKILLS
TOP SKILLS
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Personal Assistant
  • Quality Assurance
  • Recruitment Assistant
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing
  • Email Marketing
  • Sales Representative
  • Telemarketing
  • Photoshop
  • Customer Support
  • Phone Support

Office & Admin (Virtual Assistant)
EXPERIENCE

I have nearly 5 years experience working with Office and Admin, specifically as Virtual Assistant or appointment setter. I've worked with several insurance agents in US handling Business, Auto and Home insurance. I also have experience working with a company that offers cleaning services for offices, schools, clinics, hospitals, and other business establishments. I also worked as a customer support associate (tier II) for nearly 4 years in one of the biggest telco company is US. I was assigned in Care and Collections department, I handled inquiries, updating their personal data and process payments. And lastly, I also worked for a studio as Graphic artist and admin assistant that handles inquiries, book appointments and approve layouts of editors before sending to printing department.

SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Email Management
  • Event Planner
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Project Coordinator
  • Quality Assurance
  • Recruitment Assistant
  • Research
  • Transcription
  • Travel Planning

English
EXPERIENCE

I've been working with US clients for nearly 8 years now and I am a fast learner, I'm confident to say that I can provide you good customer service.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Marketing & Sales
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • LinkedIn Marketing
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • YouTube Marketing

Advertising
SKILL RATING
  • Amazon Product Ads
  • Bing Ads
  • Creative advertising
  • Facebook Ads
  • Google AdWords
  • Instagram Ads
  • Media Buys
  • Other Ad Platforms
  • Scientific advertising
  • Youtube Ads

Graphics & Multimedia
EXPERIENCE

I worked for a studio for a year and a half as Graphic artist and admin assistant that handles inquiries, book appointments and approve layouts of editors before sending to printing department.

SKILL RATING
  • Graphics Editing
  • Photoshop
  • Shirt Design
  • Video Editing
  • Web page Design

Customer Service & Admin Support
EXPERIENCE

I also worked as a customer support associate (tier II) for nearly 4 years in one of the biggest telco company is US. I was assigned in Care and Collections department, I handled inquiries, updating their personal data and process payments.

SKILL RATING
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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