More than 7 years as an Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $9.93/hour ($1,920.00/month)

Bachelors degree

Last Active

July 6th, 2026 (3 days ago)

Member Since

June 30th, 2018

Profile Description

A highly capable and versatile Virtual Assistant with strong experience in Customer Service, Social Media Management, and E-commerce operations across platforms such as Amazon, Shopify, and eBay.

Brings a calm, solutions-focused approach to conflict resolution, supported by excellent communication skills and strong troubleshooting abilities. Reliable in delivering consistent service and support, with a solid work ethic and sharp attention to detail.

Also skilled in basic design and graphic work, helping ensure both functionality and visual quality across tasks and platforms. Adaptable, organized, and easy to collaborate with, focused on making workflows smoother and outcomes more efficient.

AMAZON/SHOPIFY/eBAY ACCOUNT SPECIALIST
- Customer Service Duties (HelpScout, Seller Central) - Order fulfillment
(ShipHero, Seller Central) - Product Sourcing - Product Listing - Product
Inventory Report - Sending Stocks to Amazon or another available warehouse -
Supplier Orders (create, set due date, follow-up if necessary, tracking) -
Shipping Labels (FirstChoiceShip, Seller Central) - Email Campaigns (Klaviyo) -
Importing Product Reviews - Issue refunds - Open case logs - Amazon PPC
Management

VIRTUAL ASSISTANT
- Bookkeeping - Manage Social Media Accounts - Create and post social media
content - Blogging - Transcribe Podcast Interviews - YouTube video/thumbnail
editing - Internet research - Update calendar of activities - PowerPoint
presentations - Article Editing

CUSTOMER SERVICE AGENT- Addressed customer service inquiries in a timely fashion - Achieved a customer satisfaction rating of 98% - Provided input in improving internal processes - Processes online payments, account changes, refunds - Educate customers of new plans available - Handles shipping and return of handsets - Helps with handset issues/troubleshooting.