Overview
Looking for part-time work (4 hours/day)
at $8.00/hour ($704.00/month)
Bachelors degree
Last Active
April 28th, 2024 (15 days ago)
Member Since
June 30th, 2018
Profile Description
A highly equipped Virtual Assistant that specializes in Customer service,
Social Media Management, and E-commerce businesses such as Amazon, Shopify, andeBay. Skills - Conflict Resolution / Excellent Communication Skills / Troubleshooting / Service and Support / Strong Work Ethic / Great Attention to Detail / Design and Graphic Skills
AMAZON/SHOPIFY/eBAY ACCOUNT SPECIALIST
- Customer Service Duties (HelpScout, Seller Central) - Order fulfillment
(ShipHero, Seller Central) - Product Sourcing - Product Listing - Product
Inventory Report - Sending Stocks to Amazon or another available warehouse -
Supplier Orders (create, set due date, follow-up if necessary, tracking) -
Shipping Labels (FirstChoiceShip, Seller Central) -
Importing Product Reviews - Issue refunds - Open case logs - Amazon PPC
Management
VIRTUAL ASSISTANT
- Bookkeeping - Manage Social Media Accounts - Create and post social media
content - Blogging - Transcribe Podcast Interviews - YouTube video/thumbnail
editing - Internet research - Update calendar of activities - PowerPoint
presentations - Article Editing
CUSTOMER SERVICE AGENT- Addressed customer service inquiries in a timely fashion - Achieved a customer satisfaction rating of 98% - Provided input in improving internal processes - Processes online payments, account changes, refunds - Educate customers of new plans available - Handles shipping and return of handsets - Helps with handset issues/troubleshooting.
Top Skills
Customer Support
Experience: Less than 6 months
Office and Administration » Email Management
Office and Administration » Personal Assistant
Other Skills
SEO » Content Management
Customer Support » Email Support
Customer Support » Content Moderation/Management
Customer Support » Phone Support » English Speaking
Marketing » Copywriting
Marketing » Content Creation » Blogging
Marketing » Content Creation » Microblog Content Writing
Marketing » Social Media Management » Facebook marketing
E-Commerce » Shopify
Customer Support » Phone Support
Office and Administration » Data Entry
Marketing » Social Media Management » Social Media Marketing
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Cruz, Manila
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 36
- Influence: 16
- Steadiness: 29
- Compliance: 18
- English
- C2(Advanced/Mastery)
- Uploaded ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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