Karen

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Associates degree

Last Active

March 27th, 2024 (2 days ago)

Member Since

June 29th, 2018

Profile Description

I was excited to see your opening for a Virtual Assistant, and I hope to be invited for an interview.
My background includes serving as a Data Entry,Research, Admin Support and also Customer service associate within both call-center and retail environments. Most recently, I worked on the customer service desk for Discount-Mart, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, flagging damaged merchandise for shipment back to vendors and providing back-up cashiering during busy periods.
Previously, I worked within two high-volume customer-support call centers for a major telecommunications carrier and a satellite television services Upgrade to see actual info these positions, I demonstrated the ability to resolve a variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I consistently met my call-volume goals, handling an average of 56 to 60 calls per day.
I am confident that I can offer you the customer service, communication and problem-solving skills you are seeking.
Thank you for your time—I look forward to learning more about this opportunity!
Sincerely,
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Top Skills

E-Commerce » Shopify

Customer Support » Email Support

Office and Administration » Data Entry

Other Skills

Customer Support

Customer Support » Phone Support

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Marketing » Email Marketing

Marketing » Copywriting

Marketing » Content Creation » Creative Writing

Marketing » Social Media Management » Facebook marketing

Advertising » Amazon Ads

Real Estate » Appointment Setting

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Basic Information

Age
23
Gender
Female
Website
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Address
Kidapawan, North Cotabato
Tests Taken
None
Uploaded ID
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