Chat Support Representative,Admin Staff,Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

August 28th, 2023 (235 days ago)

Member Since

June 25th, 2018

Profile Description

My experience in the service industry has taught me how to both reach and exceed customer expectations and provide service that they can count on. I am an experienced Customer service for 5 years, Admin Staff for 3 years, and
Appointment setter for a year.

I previously worked as a customer service representative in one of the call
center companies here in the Philippines for 4 years. With the experience that
I've had learned a lot of different things which I can share with my new job.
 
I also know how to Import products, process orders to suppliers Shopify, process a refund, track
orders and Fulfilment of orders, through Aliexpress with the help of dropified
or oberlo.
 
I have
been handling customer inquiries via phone, email, and live Upgrade to see actual infoed different
Customer Relationship Management software system inquiry and escalations such as;
 
-Zendesk,
-Re Amaze,
-Gorgias
-Trello
- Helpscout
-Google mail
- Monday
-Oracle
- Ordoro
 
I also offer the following services:
-Guest Posting / Manual outreach
-Influencer Campaigns (Micro and Macro)
-Social Media Management
 
I am a
dedicated, exceptionally versatile, and hardworking individual. I deliver
quality outputs to clients by compiling and verifying information, r
eviewing
data for reports, and completed work at the designated time. I can handle
Project Management who has a keen eye for details and ensures project
completion on-time with minimal to zero errors.