-Coordinating transportation providers to ensure prompt and proper movement of shipments
-Responding to customer inquiries and referring clients to the proper channels
Reviewing purchase orders and shipping documents to ensure accuracy
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Ensuring that the quality of all services provided meets the required standards
LTL Carrier experiences:
ABF
BEST OVERNIGHT
DAYTON
DAYLIGHT
FORWARD AIR
FRONTLINE FREIGHT
GLS CANADA
GO TO LOGISTICS
MAINFREIGHT
PRO TRANS
ROADRUNNER
XPO
-Responsible in determining the root cause of the delay of shipment on different warehouses assigned to.
- Responsible for the preparation of weekly reports involving the progress report of different warehouses, citing problems occurred during that span and reports unusual i
- Act as a contact person for the Logistics team(SPD carriers) , the Warehouse team, the Demands team and the clients with regards to order fulfillment.
- Conduct and help the Training officer to do refresher training to ensure smooth process flow.
- Make sure that escalations from the customers are properly addressed and formulate ways to have it solved. Storing the data afterwards so that he may present it again if similar i
- Coordinate with various couriers regarding the whereabouts of parcels
-Informing customers of updates from couriers via
-Coordinating transportation providers to ensure prompt and proper movement of shipments
-Responding to customer inquiries and referring clients to the proper channels
Reviewing purchase orders and shipping documents to ensure accuracy
Making special shipping arrangements as necessary
Tracking and fixing shipping errors
Preparing bills and invoices
Ensuring that the quality of all services provided meets the required standards
Experience: 5 - 10 years
Experience: 5 - 10 years
more than 10 years expericence
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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