Customer service representative

I am a graphic artist with over two years of dedicated experience leveraging Canva to support a small crafting business. My expertise lies in designing and producing visually compelling digital and print assets that enhance brand identity and drive sales, including product listings, social media graphics, promotional materials, and packaging inserts.

???? Facebook Marketing Specialist (2+ Years) I have 2+ years of experience managing and executing the complete Facebook marketing strategy for a small crafting business. I specialize in driving sales and building community by: Creating high-quality, engaging visual content (photos, videos, and Reels) that showcases handmade products and the crafting process. Managing and optimizing targeted Facebook Ad campaigns to reach specific audiences (e.g., DIY enthusiasts, handmade gift buyers), focusing on a positive Return on Ad Spend (ROAS). Cultivating an active brand community through consistent posting, quick customer response, and encouraging User-Generated Content (UGC) to build trust and loyalty.