Customer Service | Quality Assurance

Customer Service | Quality Assurance | Team Leader

Overview

Looking for full-time work (7 hours/day)

at $8.00/hour ($1,232.00/month)

Bachelors degree

Last Active

May 8th, 2024 (4 days ago)

Member Since

June 12th, 2018

Profile Description

Reliable, hardworking, and creative individual with 8 years of customer service experience in e-commerce. Background in Psychology from the University of Mindanao. Proficient in project management, overseeing teams of 50+ in recruitment, training, coaching, performance evaluation, and customer escalation handling. Additionally, boasts 3 years of remote work as a Virtual Assistant, specializing in administrative tasks, operations management, and customer experience.

Top Skills

Customer Support

Customer Support » Email Support

Experience: Less than 6 months

Office and Administration » Data Entry

Other Skills

Customer Support » Phone Support

Office and Administration » Transcription

Office and Administration » Email Management

Customer Support » Technical Support

Customer Support » Social Media Moderation

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age: 28

Gender: Female

Website: Sign Up with Pro Account to View

Address: Davao City, Davao del Sur

Tests Taken: DISC
Dominance: 18
Influence: 16
Steadiness: 38
Compliance: 29: English
C2(Advanced/Mastery)

Uploaded ID: Sign Up with Pro Account to View

“I have one of the best VAs I've had in a long time...she's been amazing”

Davonna Willis

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