A self-motivated professional with solid outbound and inbound sales experience in high-volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic leader with a consistent track record in meeting productivity targets in all areas.
Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex customer issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes customer satisfaction and improved customer loyalty. Verifiable achievement of performance benchmarks in all areas.
With a client-first attitude, my mindset is to deliver a top of notch customer service by maintaining promptness, accuracy, and efficiency. Achieving client satisfaction is much more than a career, it truly is my calling. With all-around skills in multi-tasking, time management, and a positive outlook toward anything, no client is left behind.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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