Charynha

Consumer Experience Specialist

Verified

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $9.43/hour ($1,818.18/month)

Bachelors degree

Last Active

July 3rd, 2026 (5 days ago)

Member Since

May 2nd, 2018

Profile Description

Hi, my name is ---------- ---------- , and I’m a seasoned Consumer Experience Specialist with over 8 years of experience in customer service and 5 years as a dedicated freelancer. Throughout my career, I’ve managed various roles across billing, technical support, and collections, providing assistance through inbound/outbound calls, email, and live chat.
As a freelancer, I’ve successfully supported multiple clients with administrative tasks, customer support, and scheduling—especially within the home care administration space. I also bring leadership experience from my roles as a project manager and team lead, where I was responsible for performance, training, and process improvements.
I’m tech-savvy, detail-oriented, and known for my ability to stay composed under pressure. I’m passionate about delivering quality work, open to constructive feedback, and always eager to grow. I’m now looking to join a team where I can contribute my skills, bring value, and continue learning.