Customer Service Representative/Virtual Assistant/Social Media Assistant

Overview

Looking for full-time work (8 hours/day)

at $7.47/hour ($1,440.00/month)

Bachelors degree

Last Active

June 23rd, 2026 (yesterday)

Member Since

March 5th, 2018

Profile Description

Experienced Virtual Assistant | Operations Support | Team Leadership | Customer Service

I am a dedicated and results-driven professional with extensive experience in operations management, team leadership, customer service, sales, and virtual assistance. Throughout my career, I have successfully managed teams, streamlined processes, handled administrative tasks, maintained reports, coordinated schedules, and provided high-level support to clients and businesses.

My background includes leadership roles in BPO companies, where I developed strong skills in performance management, coaching, problem-solving, reporting, quality assurance, and customer relationship management. As a Virtual Assistant, I have experience handling administrative support, data management, email and calendar management, research, customer communication, and project coordination.

I am highly organized, detail-oriented, and proactive in finding solutions. I am comfortable working independently, adapting to new tools and systems, and managing multiple priorities in a fast-paced environment.

Skills & Expertise:

Virtual Assistance
Administrative Support
Team Leadership & Coaching
Customer Service & Client Support
Operations Management
Calendar & Email Management
Data Entry & Reporting
Research & Documentation
Process Improvement
CRM & Project Management Tools
Sales Support & Follow-ups

8+ years of experience in BPO operations, leadership, customer service, and virtual assistance. Proven track record of managing teams, improving performance, and providing exceptional administrative and operational support.

I am committed to delivering high-quality work, maintaining professionalism, and helping businesses achieve their goals through efficient and reliable support.

Here's the link for my updated resume.
https:// ---------- /file/d/1Z4MQWYfsat_kYvcPH43a4ucRi6Bj08FC/ view?usp=drive_link

Best regards,
Mary Joy G. Cajilig