Marc

Customer Support Specialist, Quality Analyst

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Overview

Looking for full-time work (8 hours/day)

at $4.99/hour ($960.00/month)

Associates degree

Last Active

June 26th, 2026 (yesterday)

Member Since

February 21st, 2018

Profile Description

Hi, my name is ---------- and I am looking for a job as a Virtual Assistant. I worked as a Technical Support Representative in a SaaS company for 5 years and 2 months. As a Technical Support Representative, I'll make sure to provide the best experience for my clients

I also worked in a BPO company for more than 2 years as a Customer Support Representative and a Quality Analyst for an E-commerce website.

I conduct audits on a daily basis to ensure exceptional qualities are met and answer customer inquiries through email. I'm looking for a job where I can share my knowledge, skills, and experience in this field.

I provide utmost attention to the tasks given to me. This is to ensure that the quality of my work is favorable to my clients. I am pretty flexible with respect to working hours. I always make sure to finish the tasks given to me on or before the deadline. My number one goal is to provide 100% client satisfaction.

I’m an expert in using the following tools:

• Microsoft Excel
• Microsoft Word
• Google Slides
• Google Sheets
• Google Docs
• Intercom
• Basecamp
• Jira
• Canva

I am a fast learner and have a friendly personality. I look forward to working with you and if additional tasks are needed, I'd be happy to help.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Customer Support » Chat Support

Experience: 5 - 10 years

Customer Support » Customer Service

Experience: 5 - 10 years

Other Skills

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Experience: Less than 6 months

Software » Software QA Testing

Experience: 5 - 10 years

Basic Information

Age: 34

Gender: Male

Website: Sign Up with Pro Account to View

Address: Imus City, Cavite

Tests Taken: DISC
Dominance: 31
Influence: 14
Steadiness: 22
Compliance: 33: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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