Dedicated Customer Service Officer/ Admin and Virtual Assistant who is passionate and skilled in customer care, support and logistics. Proficient in responding to customer complaints and finding solutions, customer request management, and providing product analysis for customers. Specialise in facilitating customer satisfaction by connecting and communicating fluidly.
Skills:
•Customer support
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- Phone Support
•Order processing
•Billing and collection
•Product line support
•Question response
•Problem solving
•Teamwork oriented
•Creative
•Office & Admin (Virtual Assistant)
- Admin Assistant
- Appointment Setter
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- Event Planner
- Excel
- Project Coordinator
- Research
- Transcription
- Travel Planning
- Data entry
• English Proficiency
- Excellent in Speaking
- Excellent in Writing-
- Social Media Management
- Real Estate Assistant
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