Overview
Looking for part-time work (4 hours/day)
at $3.32/hour ($320.00/month)
Vocational Course Graduate/ College Undergraduate
Last Active
October 13th, 2023 (985 days ago)
Member Since
June 9th, 2011
Profile Description
- Assist customers with their inquiry related to billing and basic technical support
- answers agent's questions related to procedures and clarifies process
- handle escalation request from customers and agents
- Handles a team that has the same skill set for a period of time
- Sends report for team and individual stats (QA, AHT, Adherence, Attendance) if needed by the management team
- Do one on one coaching with the agent to reach high QA score
- Leading a team huddle to discuss recent updates and to address any concern that may affect individual and team performance
Top Skills
Human Resources » Recruiting
Experience: 2 - 5 years
Office and Administration
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Basic Information
- Age
- 39
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32
- Influence: 31
- Steadiness: 10
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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