Overview
Looking for part-time work (4 hours/day)
at $4.00/hour ($352.00/month)
Vocational Course Graduate/ College Undergraduate
Last Active
October 13th, 2023 (428 days ago)
Member Since
June 9th, 2011
Profile Description
- Assist customers with their inquiry related to billing and basic technical support
- answers agent's questions related to procedures and clarifies process
- handle escalation request from customers and agents
- Handles a team that has the same skill set for a period of time
- Sends report for team and individual stats (QA, AHT, Adherence, Attendance) if needed by the management team
- Do one on one coaching with the agent to reach high QA score
- Leading a team huddle to discuss recent updates and to address any concern that may affect individual and team performance
Top Skills
Human Resources » Recruiting
Experience: 2 - 5 years
Office and Administration
Experience: 2 - 5 years
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
Basic Information
- Age
- 37
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- General Trias, Cavite
- Tests Taken
- IQ
- Score: 125
- DISC
- Dominance: 32
- Influence: 31
- Steadiness: 10
- Compliance: 27
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“They are definitely a valuable part of your business for all kinds of reasons.”
- Steven Rapposelli
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.
From Diagnosis to Dream Career: Ellaine’s Inspiring Story
Ellaine’s life took an unexpected turn at just 19, she was diagnosed with type one diabetes during her college years, studying speech pathology.
READ STORYEMPLOYERS
workers
talented va's
other
contact us
connect with us
