BPO experience with non-voice account (chats and
Experience: 2 - 5 years
Experience in handling email tickets using Zendesk, Agent Connect, and Help Shift.
Experience: 6 months - 1 year
Handling account recovery, gaming headset troubleshooting, game refund, headset refund, headset, and accessories replacement request using Zendesk.
Experience: 1 - 2 years
Auditing email tickets related to ads creation. Identifying issues with the account or creatives, and bug reports.
Experience: Less than 6 months
Experience: 1 - 2 years
I worked under a Social Media account and have a knowledge about creating an advertisement using Meta tools.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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