I am an experienced professional with a diverse background in the customer service industry. Over the past 5 years, I have worked as a Technical Support Associate, providing technical assistance to customers and resolving their issues efficiently.
Additionally, I have 3 years of experience in Healthcare as a customer service advocate, catering to providers and members. During this time, I developed a deep understanding of the healthcare industry and honed my skills in delivering exceptional customer service.
Furthermore, I spent 2 years as a Dental Claims Specialist, specializing in processing dental claims and ensuring accurate reimbursement for patients. This role required meticulous attention to detail and a strong knowledge of dental insurance policies.
With my combined experience in technical, healthcare customer support, and dental claims, I bring a unique skill set that encompasses both technical expertise and customer-centricity. I am passionate about providing top-notch service and leveraging my knowledge to deliver positive outcomes for both customers and organizations.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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