I am a dedicated and results-driven professional with over 12 years of experience in healthcare support, customer service, recruitment, and pharmacy operations. Throughout my career, I have developed extensive expertise in Insurance Verification, Authorization Verification, Patient Registration, Order Processing, Patient Care Coordination, and Customer Support.
My background includes seven years in the healthcare industry as a Patient Care Coordinator and Customer Service Representative, where I assisted patients, verified insurance eligibility and benefits, coordinated care services, and ensured accurate documentation. I also gained valuable experience as a Pharmacy Assistant, handling prescription processing, inventory management, and customer service in both retail and online pharmacy settings.
In addition, I worked as a Technical Recruiter, managing candidate sourcing, screening, and recruitment processes, as well as a Customer Service Representative for a U.S.-based telecommunications company, providing exceptional support and resolving customer concerns efficiently.
I am proficient in Microsoft Office, data entry,
Known for being detail-oriented, highly organized, adaptable, and a fast learner, I excel in both independent and team-oriented environments. I am committed to delivering high-quality work, maintaining professionalism, and providing excellent customer experiences.
Although I am new to virtual employment, my extensive professional experience, strong communication skills, and ability to quickly adapt to new technologies make me well-prepared to contribute effectively to remote teams and help businesses achieve their goals.
Experience: Less than 6 months
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 5 - 10 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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