Current Employment Status:
Hired Full Time on Sep 25, 2018
1.) I worked for a well-known English-editing company for more than nine years. I was a senior mailbox monitor, an admin assistant, and an IT staff (multi-task). I was responsible for handling clients' inquiries on our services via e-mail, assigning different article documents to different editors nationwide, and troubleshooting some technical issues on our database (Zoho Creator, Zoho Recruit, Zoho CRM). We also use google sheets/drive for backup purposes. I had handled lots of different tough clients' complaints. I was also the one who was in charge of training newly hired mailbox monitors. Lastly, we used Slack to communicate with our team.
2.) I also do dropshipping works on eBay, Amazon, and Shopify. I have some knowledge using PriceBlink, Amazon Assistant, SEO Stack, Keepa, ZikAnalytics, Web Seller Guru, AutoDS, and DSgenie.
3.) I also worked as eBay Manager, I do manual listing, searching and writing the product description, search for a suitable price for the item, enhance the images, shipment tracking, and reply to some clients inquiries.
4.) I also worked as a Social Media Manager, I used Hootsuite application to do posting on several social media accounts on a daily basis.
5.) I have some experience in online IT support by updating websites through Filezilla and assisting some technical issues using Chrome Remote Desktop.
6.) I also have experience using Wordpress as a frontend developer.
7.) I also have experience using Shopmaster (connected to Shopify) and our sourcing sites are Banggood, Aliexpress, Chinabrands, and Taobao.
8.) I also have some experience using chat support system (Tawk.to) and creating
I am a self-motivated person. I love to encourage people, to find solutions, and to try new things. I am loyal and honest. Furthermore, I am willing to share my ideas to others.
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