Executive Assistant for Short-Term Rentals | OTA, PMS & Guest Support

Overview

Looking for any work (8 hours/day)

at $6.47/hour ($1,248.00/month)

Bachelors degree

Last Active

July 4th, 2026 (6 days ago)

Member Since

January 19th, 2018

Profile Description

The backbone of short-term rental management,
specialising in South Australian portfolios since 2019.

More bookings, 5-star reviews, and a 100% response rate, all while delivering stress-free daily management of your short-term rental.

End-to-end virtual support tailored to Airbnb hosts, property managers, and STR agencies.

"Serve as the main point of contact for guests, cleaners and internal teams, proactively resolving issues, flagging concerns, and ensuring nothing falls through the cracks.?"

As a Philippine-based virtual property management professional with extensive experience managing South Australian short-term rental portfolios, I have onboarded and supported over 100 listings across platforms such as Airbnb, ---------- , and Vrbo. I specialise in system setup, daily operations, guest communications, pricing strategy, and full OTA alignment, from listing creation to calendar synchronisation.

Services I Offer:

Full guest communication coverage, including inquiry responses & dispute resolution
PMS migrations and setup (YesBookIt ? Escapia ? Guesty ? Hostfully)
OTA listing creation, audit, and optimisation
Calendar syncing and channel conflict resolution
Mid-stay guest support & emergency coordination
Cleaning and maintenance scheduling with proof-of-service workflows
Owner updates, occupancy reporting & revenue snapshots
Trust accounting coordination and payment gateway setup (e.g., SecurePay, Booking Trust)
Airbnb review management and quality assurance
SEO-driven property description writing & title optimisation
Cleaner task lists, damage documentation & Turno integration
Hostfully Guidebooks setup for guest automation
OTA policy management (cancellations, house rules, deposit handling)
Guest screening assistance for high-risk reservations
Canva visuals for listings, welcome books & internal docs

''Highly adaptable: I can confidently learn any new platform or software independently, with little to no supervision, ensuring fast ramp-up and smooth integration into your systems.''

Platforms & Tools I Work With:

PMS: Guesty, Hostfully, Escapia, YesBookIt, HostAway, Hostex

OTAs: Airbnb, ---------- , Vrbo, Agoda, Expedia, Google Travel, Travel Staytion

Integrations: Turno, Rentals United, Hostfully Guidebook

Payments & Trust Accounting: Stripe, SecurePay, Booking Trust, MYeWAY, eVolve

Others: QuickBooks (actively learning for STR), Google Workspace, Canva, Highrise HQ

I’m known for being organised, responsive, calm under pressure, and easy to work with. My goal is to help you save time, reduce operational stress, and create better guest experiences.

If you need dependable executive support from someone who already understands the STR space, I’d love to support your business.