Ashley

Dispute Specialist/Admin Assistant/Customer Service

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $4.98/hour ($960.00/month)

Bachelors degree

Last Active

July 1st, 2026 (7 days ago)

Member Since

January 14th, 2018

Profile Description

Hi, I’m Ashley! I help e-commerce businesses protect their MIDs, reduce chargebacks, and maintain steady backend operations. Beyond managing high-volume PayPal and Shopify disputes, I bring a strong background in daily customer care. I am fully experienced in handling both email queues and live phone support, managing everything from general billing and fulfillment issues to critical subscription retention calls. If you need a reliable partner who understands risk management just as deeply as front-line customer service, I am here to help.

Top Skills

Customer Support » Email Support

Experience: 5 - 10 years

Provide assistance to company customers via email. Key responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.

Customer Support » Ecommerce

Experience: Less than 6 months

Office and Administration » Data Entry

Experience: Less than 6 months

Other Skills

Office and Administration

Experience: Less than 6 months

Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.

Basic Information

Age: 38

Gender: Female

Website: Sign Up with Pro Account to View

Address: DAVAO CITY, Davao Del Sur

Tests Taken: IQ
Score: 105: DISC
Dominance: 66
Influence: 27
Steadiness: 48
Compliance: 77: English
C1(Advanced)