General Virtual Assistant

Overview

Looking for full-time work (12 hours/day)

at $6.14/hour ($1,776.00/month)

Bachelor of Science in Hospitality Management

Last Active

June 30th, 2026 (8 days ago)

Member Since

January 6th, 2018

Profile Description

Hi! I'm Ginafil Navaja, a dedicated and detail-oriented Virtual Assistant with over 9 years of experience in customer service, administrative support, and short-term rental property management.

Throughout my career, I've worked with US- and UK-based companies, providing exceptional customer support through phone, email, and chat. I have extensive experience managing Airbnb and vacation rental operations, including guest communication, reservation management, maintenance coordination, vendor scheduling, work order tracking, and property listing management.

I've worked with platforms such as Hostaway, Guesty, Airbnb, ---------- , VRBO, Breezeway, Brivo, PriceLabs, Help Scout, Trello, Asana, Slack, Microsoft Teams, Google Workspace, and Microsoft Office.

Before transitioning into property management, I worked with Wayfair as an Accounts Payable and Customer Service Representative, where I verified product information, coordinated with suppliers, updated product data, and supported invoice processing. I also worked with Best Buy, assisting customers with orders, deliveries, returns, and general inquiries.

My strengths include:

Customer Service (Phone, Email & Chat)
Virtual Assistance
Airbnb & Short-Term Rental Management
Guest & Maintenance Coordination
Administrative Support
Calendar & Email Management
Data Entry & Documentation
Vendor & Technician Coordination
Work Order Management
Problem Solving & Multitasking

I am highly organized, dependable, and a fast learner who enjoys helping businesses stay organized and deliver excellent customer experiences. I'm looking for a long-term opportunity where I can contribute my skills, continue learning, and become a valuable part of your team.