90fd 4d2bd8108c

Technical / Customer Support Specialist

99 ID PROOF
Verified
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EXPECTED SALARY
Php 60,000.00/month
( $1,042 USD )
EDUCATIONAL ATTAINMENT
Bachelors degree
AVAILABILITY
40 hrs/wk
( $6.02 USD/hr )
EXPERIENCE OVERVIEW
8 years in IT industry
BASIC INFORMATION
Age:
38
Gender:
Male
Location:
GENERAL TRIAS, Cavite
Tests Taken:

DISC
Dominance:33
Influence:30
Steadiness:25
Compliance:12

English
 C1(Advanced)
Last Active:
October 1st, 2022 (4 days ago)
Member Since:
January 5th, 2018
SKILL SUMMARY

• Certified Bitcoin Professional / Experience in Crypto Exchange 
• Strong knowledge of different Ethereum-based tokens, wallets, and networks.
• More than 10 years of Technical/Customer Support background.
• Advanced knowledge in different Operating Systems such as MacOSX, Windows 7, Windows 8, Windows 10, Android OS, and IOS.
• Solid IT Helpdesk experience and can handle phone calls (inbound and outbound), emails, web tickets, and chat. Experience in using ITIL-based Ticketing Tools such as Zendesk, ServiceNow, Amp Remedy, and FootPrints.
• Active Directory Account Management
• Proficient in using Microsoft Office applications such as MS Word 2010, Excel 2010, PowerPoint 2010, and Skype for Business.
• Remote desktop management skills, Teamviewer, LogMein, AnyDesk etc.
• Excellent English Communication skills and self-motivated
• Strong attention to detail.

WORKER SKILLS
TOP SKILLS
  • Speaking
  • Tutoring Teaching
  • Writing
  • Telemarketing
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

Office & Admin (Virtual Assistant)
SKILL RATING
  • Admin Assistant
  • Appointment Setter
  • Data Entry
  • Excel
  • Human Resource Management
  • Personal Assistant
  • Recruitment Assistant
  • Research

English
EXPERIENCE

I have 8 years experience in speaking English since I've worked in call center companies.

SKILL RATING
  • Speaking
  • Translation
  • Tutoring Teaching
  • Writing

Writing
SKILL RATING
  • Blogging
  • Copywriting
  • Creative Writing
  • Ebook Writing
  • Editing Proofreading
  • Ghost Writing
  • Technical Writing
  • Web Content Writing

Sales and Marketing
SKILL RATING
  • Affiliate Marketing
  • Classified Ads Marketing
  • Craigslist Marketing
  • Direct Mail Marketing
  • Email Marketing
  • Facebook Marketing
  • Instagram Marketing
  • Lead Generation
  • Mobile Marketing
  • Private Blog Network
  • Sales Representative
  • Social Media Marketing
  • Telemarketing

Advertising
SKILL RATING
  • Facebook Ads

Customer Service & Admin Support
EXPERIENCE

I have 8 years solid experience in Customer Service and Technical Support.

SKILL RATING
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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