As a highly versatile and experienced Virtual Assistant, I specialize in streamlining operations, managing customer success, and executing high-impact administrative support for fast-paced companies. From managing lead generation for a New York City law firm to scaling public tour sales for an NYC travel startup, I have a proven track record of stepping into dynamic environments and delivering measurable results independently. My diverse background spans advertising, marketing, graphic design, and ghost writing. This unique cross-functional skill set allows me to anticipate business needs, communicate flawlessly, and handle everything from backend logistics to frontend client relations.
In a sea of technical contractors, my superpower is my execution and reliability. My previous employers and colleagues know me as a dedicated, fiercely loyal, and diligent partner. I thrive in autonomous environments—you don't need to micromanage me. You can trust that the job will get done efficiently, successfully, and without anything being left hanging.
Experience: Less than 6 months
I believe I have top-notch admin support skills and have provided such during my time as a General Virtual Assistant with Museum Hack.
Experience: 2 - 5 years
One of my responsibilities in my job as a General Virtual Assistant for Museum Hack was to respond to emails from customers in a timely and respectful manner. My duties include responding to customer queries, solving issues, and providing information about the company's products or services.
Experience: 5 - 10 years
I've been an Inbound Customer Service Representative for a major telecommunications company in the United States. I also worked as an Outbound Sales Representative for a major telecommunications company in the UK. Aside from outbound sales, part of my job is to handle customer service. Also, one of my myriad responsibilities as a General Virtual Assistant with Museum Hack was handling customer service.
Experience: 5 - 10 years
Having been the Advertising Consultant in the Marketing Department of one of the country's biggest manufacturing firms, one of my responsibilities is to conceptualize and write copy for ads. I also do this kind of work for the social media needs of my partner's business.
Experience: 2 - 5 years
I use this mainly to help my partner in creating video and graphic design for my partner's business. I am the one who conceptualizes, writes the copy, creates the graphic design, edit videos and scheduling of posts too. Every once in a while, I am also the one who responds to customer questions and comments.
Experience: 1 - 2 years
I use this tool mainly for the social media needs of my partner's business.
Experience: Less than 6 months
In my previous jobs, I used to write for newsletters, online magazines and also served as a ghost writer. My articles were published in one of the Philippines' major broadsheets.
Experience: 2 - 5 years
I have a personal travel and food blog where I do most of my blog writing. I started doing this in 2018 if I remember correctly.
Experience: 5 - 10 years
I use this tool mainly for my previous jobs as a General Virtual Assistant.
Experience: 2 - 5 years
I use this tool mainly to keep track of my team's metrics when I previously worked as one of the Team Leaders in a Philippine Call Center. I also used this tool to record and track my sales for Museum Hack.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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