Result-Driven Virtual Asstistant| Amazon VA | PPC Specialist

My Amazon PPC experience is properly analyzing PPC performance to check for bleeding keywords, performing and non-performing ad campaigns, and which campaigns to pause or which bids to increase/decrease among others. I am also proficient in reports like SP placement reports, Advertised product reports and search term report. All these reports are analyzed using a pivot table which is easy to perform

✓ Actual experience in OA and Wholesale sourcing ✓ Conducts both manual and reverse sourcing, leveraging the extensive capabilities of SellerAmp and Keepa to discover superior deals ✓ Maintains a comprehensive record of promising leads and potential opportunities by documenting them on Google Sheets

✓ Reach out to vendors and customer to gather data; creates cases in Salesforce to make sure transactions are resolved within SLA ✓ Validates data in Excel and uploads weekly return to Orion in a timely manner for AP invoicing ✓ Performs data entry and research in various systems and tracking tools

✓ Provides technical support through chat to resolve any issues on customer mobile devices, processes requests for device service repair and account billing disputes ✓ Provides efficient resolution through chat and email to partner drivers' issues while using the ride-hailing app, including escalating concerns to the appropriate department

I'm pretty handy with formulas like XLOOKUP and INDEX-MATCH, and I know my way around pivot tables and charts.