Denial management, Payment processing and posting, Statement walkthroughs, eClinicalWorks proficiency, Phone Handling, HIPAA compliance and Industry Knowledge (insurance terminologies and ICD-10 and CPT codes familiarity)
Experience: Less than 6 months
Experience: 2 - 5 years
• Assisted patients, guardians, and insurance members in resolving billing statement concerns. • Referred clients to appropriate insurance departments for detailed support. • Supported administrative tasks related to patient billing and documentation. • Maintained HIPAA-compliant practices during all interactions.
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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