Results-driven Operations and Customer Service Supervisor with 10+ years of experience leading teams in technical support, customer service, executive assistance, and training environments. Proven track record of improving employee performance through coaching, development, and accountability while consistently driving customer satisfaction, sales, and operational excellence. Recognized as Top Expert of the Year and multiple-time top performer. Skilled in people leadership, performance management, workforce development, stakeholder communication, and KPI achievement. Seeking a leadership role where I can contribute to team success, operational efficiency, and organizational growth.
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
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