Customer Service Specialist | E-Commerce Strategist | Executive Assistant Powerhouse
Hi, I'm
What I Bring to the Table:
E-Commerce Expertise:
From product research to order fulfillment, I’ve managed end-to-end operations on platforms like Shopify, WooCommerce, and Magento. Skilled with tools like Zeedrop, FBMFox, and Zik Analytics, I ensure smooth logistics, accurate inventory control, and seamless customer experiences.
Customer Support That Converts:
I specialize in dispute resolution across platforms like PayPal, Stripe, Klarna, and Shopify — with a strong win rate. My approach combines empathy, efficiency, and strategic communication that turns challenges into long-term customer loyalty.
Executive-Level Administrative Support:
As an Executive Assistant, I’ve handled everything from complex scheduling and travel coordination to research, reporting, and confidential correspondence. Tools I use include Google Workspace, Microsoft Office, Slack, Asana,
Creative & Tech-Savvy Edge:
I leverage Canva Pro, ChatGPT, and PopAI to create visually compelling assets, write polished content, and enhance productivity across teams. Whether it’s preparing presentation decks or crafting branded visuals, I bring a fresh perspective to every
project.
Why Work With Me?
- Proactive, organized, and unshakably dependable
- Calm under pressure and solutions-focused
- Tech-literate and
- Driven by service, strategy, and measurable success
Let’s collaborate and take your operations to the next level — smoothly, smartly, and with heart.
Get in touch and let’s make things happen!
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: 2 - 5 years
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Judy Bass
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