Customer Service and Social Media Management Superstar

Overview

Looking for part-time work (5 hours/day)

at $4.98/hour ($600.00/month)

Graduated Bachelor of Science in Hospitality Management.

Last Active

July 20th, 2026 (yesterday)

Member Since

November 18th, 2017

Profile Description

Virtual Assistant / Customer Support / WordPress & E-Commerce Specialist

I am a dedicated freelancer with over eight years of experience as a Virtual Assistant, specializing in e-commerce operations, customer support, and digital content management. I am highly organized, detail-oriented, and tech-savvy, often creating efficient systems and workflows that help keep projects structured and running smoothly.

My experience includes working with project management and collaboration tools such as Trello, Asana, Slack, Podio, Google Workspace, and Teamwork. These platforms allow me to stay connected with teams, track progress, and ensure clear communication across projects.

I have a strong background in e-commerce operations, including Amazon product research and sourcing, as well as order processing for Shopify and WooCommerce stores. I am also familiar with tools such as Oberlo, Dropified, AliCommerce, and AliDropship for managing product listings and order fulfillment.

In addition, I have experience in WordPress content management, where I create, upload, and optimize blog content while applying SEO strategies such as keyword research, on-page optimization, and metadata improvement. I also manage and promote content across social media platforms like Facebook, Instagram, and Pinterest to help businesses grow their online presence and reach a wider audience.

Customer support is one of my core strengths. I have extensive experience handling customer inquiries via email and chat, assisting with order tracking, resolving concerns efficiently, and maintaining positive relationships with clients and customers.

I continuously improve my skills through online learning, including video tutorials, written guides, and courses from platforms like Udemy. With a strong work ethic, positive attitude, and commitment to delivering tasks on time—or even ahead of schedule—I strive to be a reliable and valuable asset to the teams and businesses I work with.