With over 7 years of hands-on experience managing Amazon Seller Central accounts, I help businesses scale efficiently and strategically. I specialize in optimizing Amazon operations from backend tasks to front-facing customer interactions, ensuring smooth workflows, increased visibility, and stronger sales performance.
What sets me apart? I’m not just task-driven, I’m results-driven. I bring a passion for problem-solving, a sharp eye for detail, and a deep understanding of the Amazon ecosystem that allows me to deliver work that’s not only accurate but impactful.
Core Areas of Expertise:
*Customer Service Excellence – Professional, prompt, and empathetic support that keeps buyers happy and loyal.
*Listing Issue Resolution & Troubleshooting – Experienced in identifying and resolving listing errors including suppressed, inactive, stranded, and policy-flagged listings. I work directly with Amazon support to reinstate ASINs quickly and ensure compliance with Amazon's ever-changing guidelines.
*Product Listing & Optimization – Fully optimized, SEO-friendly listings designed to boost rankings and conversions.
*Flat File Mastery – Experienced in using flat files for bulk listing creation, detail updates, variation (parent-child) merges, and catalog corrections. I can efficiently manage large-scale uploads and troubleshooting with precision.
*Inventory Planning & Management – Keeping stock levels healthy and predictive planning to avoid costly shortages or surpluses.
*FBA Shipment Coordination & Reconciliation – Flawless prep, shipment tracking, and swift resolution of discrepancies.
*Order Management – End-to-end order processing with a focus on timeliness and accuracy.
*Promotions & Campaigns – Engaging, ROI-driven discounts, deals, and coupons that attract and convert.
*Competitor Research & Market Trends – Staying ahead with strategic insights that give your brand a competitive edge.
*SEO & Keyword Research – Leveraging powerful tools to drive organic traffic and visibility.
*Advanced Google Sheets/Excel Expertise – Proficient in formulas, functions, and automation to simplify reporting, data tracking, and task management. I can create smart templates that save time, improve accuracy, and enhance team productivity.
*Tools & Platforms Mastery – Helium 10, Keepa, JungleScout, Microsoft Office, Google Workspace, Trello, Monday, Slack, and more.
Why Hire Me?
I’m tech-savvy, highly organized, and thrive under pressure. Whether you're a startup or an established brand, I integrate seamlessly with your team and bring a solutions-first mindset. I’m always learning, always improving, and always focused on helping your business grow, thrive, and exceed expectations.
Your success is my priority. I don’t just complete tasks, I add value, solve problems, and contribute to meaningful growth.
Let’s work together to elevate your Amazon business to the next level.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
Experience: 1 - 2 years
Experience: 5 - 10 years
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
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