Hey there! I'm
**Why Choose Me?
- Excel in providing streamlined workflows, efficiency, and KPI-driven processes.
- Proactive problem solver, always seeking innovative solutions.
- Value seamless collaboration and team input.
- Provide training for tea
**Client Satisfaction:
- Top priority in client communication, facilitating meetings, presentations, and follow-ups.
**Expertise:
- Account, Operations, Productions, and Promotional Products Management.Customer Service, E-commerce, and Social Media Management.Administrative, HR, and Accounting Management.Team Training, SOPs & Playbooks, and KPI Targeting.
**HR Expertise:
Onboarding/offboarding, conducting interviews, and overseeing HR records.Planning training programs and ensuring a positive work environment.
**Tools Used:
- Project Management: Asana, Trello, Basecamp, ClickUp.
- Creativity & Design: Canva.
- Organization & Collaboration: Notion, Google Workspace, Slack.
- Financial Management: Quickbooks Online, Stripe.
- Customer Support & Communication: Gorgias, Slack, Outlook, HelpWise, Zoho.
- E-commerce: Shopify, CS-Cart.
- Training & Documentation: Waybook.Specialized Tools: CommonSKU, Triple Whale.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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