Frances
Customer Service Support / Project Coordinator
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $3.76/hour ($727.26/month)
Associates degree
Last Active
July 1st, 2026 (8 days ago)
Member Since
November 5th, 2017
Profile Description
Dedicated and customer-focused professional with over 9 years of experience in delivering exceptional customer service in the BPO industry for international clients.
Proven ability to assist customers in resolving internet connectivity issues, navigating systems, and providing clear, step-by-step guidance. Skilled in using CRM tools, managing high call volumes, and maintaining a calm, solution-oriented approach under pressure.
Committed to enhancing customer satisfaction through patience, empathy, and technical expertise.
Top Skills
Customer Support
Experience: Less than 6 months
Customer Support » Email Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support » English Speaking
Experience: Less than 6 months
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Medellin, Cebu
- Tests Taken
- IQ
- Score: 121
- DISC
- Dominance: 29
- Influence: 10
- Steadiness: 32
- Compliance: 29
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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