Notion Expert| eCommerce Management | Prompt Engineer

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Associates degree

Last Active

April 28th, 2024 (today)

Member Since

November 1st, 2017

Profile Description

I am Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, an experienced and highly skilled Account Manager with over six years of experience in the telecommunications industry. I have a proven track record of delivering outstanding results for clients, and have demonstrated exceptional skills in data analysis, report preparation, and strategic decision-making which have enabled me to drive business growth for my clients.
As an Account Manager at More Telecom and Emapta Phils, I served as the dedicated point of contact for client sales, service delivery, and operations, consistently exceeding expectations and delivering outstanding results. I utilized my data analysis and report-preparation skills to provide valuable insights on products, sales and services, enabling strategic decision-making and driving business growth. I also collaborated cross-functionally and effectively resolved escalated technical service issues, fostering a culture of teamwork and excellence. I established regular client meetings, proactively discussing service delivery and implementing business support strategies that drive continued growth and success.
I have also served as an Accounts and Billing Specialist at In a Box Group (Symbio) and Satellite Office Solutions Pty Ltd where I maintained strong relationships with clients, serving as their dedicated point of contact for wholesale pricing, service delivery, and ongoing business support. I expertly managed corporate internal database, ensuring the accuracy and accessibility of customer and client information at all times. I utilized data analysis and business acumen to provide tailored solutions for client growth and margin improvement, and skilled in negotiating and arranging contracts with both new and existing clients.
In addition to my experience in account management, I also have experience in Technical Training and Lead roles. I expertly oversaw and managed internal systems and website data, ensuring the smooth operation of the company through proactive maintenance and updates. I expertly resolved customer escalations and support issues, utilizing strong conflict resolution and communication skills to address and fulfill customer concerns, resulting in high levels of customer satisfaction and retention.
I am an Information Technology graduate from STI College - Dasmarinas. I have strong skills in Communication, SaaS Knowledge, Analytical, Leadership, Management, and proficient in using tools such as Salesforce, AWS, Octane, Microsoft Excel, Mysql (Database). I am confident in my ability to provide valuable insights and drive business growth for clients, and I am always looking for new opportunities to take on challenging projects and continue to develop my skills.