Maximizing Efficiency with AI, Automation & eCommerce Mastery
With extensive experience in workflow automation, AI agent development, and eCommerce management, I specialize in helping businesses streamline operations, optimize customer support, and scale sustainably.
My unique edge lies in combining AI-powered automation, real-time customer service optimization, and data-driven strategy—making sure you stay competitive in today’s fast-paced digital economy.
How I Can Help Your Business Thrive?
AI Workflow Automation & Agent Development
Build custom AI agents using n8n that's running on Multi LLM for better accuracy in client inquiries, ticket triage, and support.
Automate order processing, chargeback handling, and follow-ups for eCommerce stores.
Implement voice + chat workflows using ElevenLabs,
eCommerce Operations & Customer Service Automation
Manage Shopify, Zendesk, Freshdesk stores with AI-integrated workflows.
Reduce revenue loss by automating dispute resolution, order tracking, and return/refund inquiries.
Boost support efficiency by routing tickets to AI agents or trained reps based on urgency and type.
Client Success & Customer Support Optimization
Build high-performing support systems with AI + human hybrid support.
Train and lead teams to exceed SLAs, CSAT goals, and retention benchmarks.
Craft SOPs and workflows that deliver scalable, repeatable, and humanized support.
Let’s Build Something Smart
Whether you're an agency, solo founder, or growing brand—I'll help you integrate AI, scale your ops, and build automation that makes your business run smoother (and smarter).
Let’s connect and automate your success today!
Tools & Platforms I Work With
Category
Tools:
Shopify, Zendesk, Freshdesk
AI & Automation:
n8n, Pabbly, ChatGPT, Claude.ai, Midjourney, Zapier, Syllaby, ElevenLabsData
Analytics: MySQL, Microsoft Excel, Google Sheet
AI Prompting: GPT-4, Claude 3, voice workflows, prompt optimization
Experience: 5 - 10 years
I build and maintain strong client relationships by acting as a reliable point of contact, ensuring clear communication, and aligning solutions with their needs. I manage expectations, resolve issues proactively, and provide data-driven insights to help clients achieve their goals. My focus is on fostering trust, driving long-term partnerships, and ensuring smooth service delivery that exceeds expectations.
Experience: 5 - 10 years
With over five years of experience in client support, I have honed my skills in building strong client relationships and ensuring satisfaction at every interaction. My background includes handling diverse client needs, resolving complex issues, and facilitating clear, proactive communication that strengthens trust and long-term loyalty. I am adept at managing expectations, tailoring solutions to unique client needs, and fostering collaborative relationships that drive success.
Experience: 1 - 2 years
With experience implementing AI tools for content creation, I bring a unique blend of traditional client relationship skills and modern technological expertise. This background enables me to streamline content delivery, enhance client interactions, and provide data-driven insights that add value to client relationships. My proficiency in AI tools allows me to offer innovative solutions that align with client goals and optimize their experience.
Experience: 6 months - 1 year
I help businesses automate their marketing processes using AI and no-code tools like GoHighLevel, n8n, and Pabbly. From lead nurturing and follow-ups to personalized content and funnel automation, I build smart systems that save time, increase conversions, and drive revenue—so you can focus on growing your business, not managing tasks.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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