With over a decade of experience in the Customer Service Industry, I specialize in customer support, data entry, and administrative work. Currently, I work as a manager for an international e-commerce client, overseeing operations and ensuring exceptional service.
I am a fast learner, highly adaptable, and committed to delivering high-quality results tailored to your needs. I stay up to date with industry-leading software and technologies to provide efficient and effective solutions.
What I Can Do for You:
*Customer Support
* E-Commerce Order Management & Marketplace Assistance
* Data Entry & Administrative Support
* CRM & Helpdesk Management (Zendesk, Salesforce)
* Phone Support & Call Handling (Aircall, Amazon Connect, Avaya One X)
*Team Coordination & Process Optimization
Tools & Platforms I Am Proficient In:
*E-Commerce Platforms: Shopify, Amazon Seller Central, Walmart Seller Center
*Customer Support Tools: Zendesk, Salesforce, Aircall, Avaya One X, Amazon Connect
*Communication & Productivity: Slack,
* Workforce Management: Nice IEX
I take pride in delivering high-quality work, meeting deadlines, and exceeding expectations. Whether you need customer support, e-commerce assistance, or administrative help, I am here to make your operations more efficient and stress-free.
Let’s connect and discuss how I can support your business!
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