Current Employment Status:
Hired Full Time on Aug 25, 2019
4 years eCommerce Virtual Assistant/ Store Manager (Ebay, Amazon, Shopify,
- Handles customer issues in a timely manner through phone,
- Manage VAs.
- Process orders from different suppliers.
- Contact suppliers and shipping carriers through phone,
- List/Source profitable items.
- Manage/Optimize Listings.
- Amazon FBA Product Research/
3 year BPO - Call Center veteran with comprehensive experience in Customer Service and Technical support. My areas of expertise and focus are voice and non-voice trouble shooting for technical issues. Fast learner, can multi-task and can work with minimal supervision.
Convergys ( GoPro Account )
- Handled Billing and Technical issues through
Teletech ( Telstra Account )
- Handled Technical issues through phone ( Modem replacement, connection loss, speed issue and connection drop-outs )
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