Technical Support (Electrical)

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

May 2nd, 2024 (15 days ago)

Member Since

September 27th, 2017

Profile Description

I have a total of more than 5 years of experience in Customer and Technical Support in well-known international companies like Verizon Business, Bayer Healthcare, and SunPower Corporation. And a total of 2 years of experience in Product Training and Project Management.
--Proficient in different CRM tools (Salesforce, Siebel, Citrix, etc.)
--Excellent Communication Skill both Oral & Written
--First-Rate Customer & Technical Support Skill

I have experience in People Management as a Technical Support Team Leader. I've handled 9 TSE wherein I monitor their performance and help them improve their skills and productivity. I've handled all escalation regarding product/services and expected to resolve it in a timely manner. I also do training and process improvement to increase the efficiency and quality of works of the employees.

--Professional, Service Oriented, & Team Player
--Ability to coach and motivate others