VA/EA, Client Services Officer(with Xero/ASIC/ATO)

Overview

Looking for full-time work (8 hours/day)

at $11.59/hour ($2,240.00/month)

Bachelors degree

Last Active

July 7th, 2026 (2 days ago)

Member Since

September 13th, 2017

Profile Description

Hi, my name is ---------- De ---------- from the Philippines.
I am a dedicated professional with 19 years of versatile work experience, excelling in business process outsourcing, administrative support, and accounting services. My career journey reflects a strong commitment to growth, adaptability, and delivering exceptional results across various roles and industries.
I started my career in the BPO industry as an Appointment Setter for a health insurance brokerage, where I developed essential communication and client management skills. In 2007, I transitioned to Capital One US as a Collections Specialist, excelling in debt recovery for 2 years. Seeking to broaden my expertise, I became an Executive Assistant, providing executive-level operational support for 2 years.
Returning to collections, I quickly advanced to Quality Analyst, earning a promotion before my first anniversary. Over the next 3 years, I thrived as a Quality Analyst and Solutions Coach, managing multiple teams, monitoring performance, and driving consistent improvements through strategic coaching and mentorship.
In 2017, I embraced new challenges by working with Australian clients as an offshore professional. For 3.5 years, I served as a Sales and Administrative Assistant, supporting operations and client management. In 2020, I shifted into the accounting field, where I worked as an Administrative Assistant, providing crucial support to accounting teams.
In 2022, I took on a more advanced role at another Australian accounting firm, where I gained expertise in complex tasks, including establishing entities such as companies, trusts, and superannuation funds, as well as managing compliance and governance requirements for ASIC and the ATO.
Currently, I work with my Australian client, continuing to handle advanced governance and administrative responsibilities for a broader and more complex client base. In November 2024, I had the opportunity to visit the client’s office in Melbourne, Australia, strengthening collaboration and insight into their operations.
In addition to my technical expertise, I have hands-on experience in hiring and onboarding tea ---------- mbers, having successfully supported recruitment efforts for several clients. My career showcases a blend of technical proficiency, leadership, and a proactive approach to problem-solving, enabling me to excel in dynamic and demanding environments.