4+ years as a Virtual Assistant for a Salsa & Bachata Dance Studio
- Mindbody Business
- Ring Central
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- Hubspot chat
- DocuSign
- Google Business
- Yelp Business
- Punchpass
- Dancing Somewhere
6+ years as a Dance Studio Administrator
- General Administrative tasks
- Daily, monthly & yearly sales & expenses report
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- Microsoft Word, Excel & Powerpoint
- Event planning & coordination
- Business Suite management
2 years experience as a Customer Service Representative
- Excellent written & spoken English
- Billing-related inquiries & disputes
- Basic technical mobility support
- Escalation and retention calls
- 60 wpm typing speed
- Customer rapport
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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