Arlene
Experienced Quality Assurance Specialist / Customer Service/ Data Entry
Verified
Overview
Looking for full-time work (8 hours/day)
at $5.82/hour ($1,120.00/month)
Associates degree
Last Active
June 25th, 2026 (yesterday)
Member Since
September 5th, 2017
Profile Description
I have been in the BPO industry as a Customer Service Representative for almost 10 years and got promoted to Quality Assurance Specialist. Then I d
When I was a Customer Service Representative, I made sure that I resolve their concerns and provide the best customer service experience to my customers. As a Quality Assurance Specialist, I listened to calls from my agents to check if they were providing correct information and resolution to their issues and provide feedback. I also attend call calibration with my colleagues, managers, and clients. I also worked as a chat support representative, back-office support, secretary, and travel agent. I have knowledge of MS Office, Google docs, and sheets, Gmail, Slack, Trello. I may now know everything but always willing to learn new tools that are needed with work.
I am a hardworking and professional individual. I am self-motivated with a strong work ethic that values integrity. I always maintain a friendly and approachable attitude.
Top Skills
Other Skills
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Marilao, Bulacan
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 49
- Influence: 60
- Steadiness: 63
- Compliance: 53
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
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