Overview
Looking for full-time work (8 hours/day)
at $6.64/hour ($1,280.00/month)
Associates degree
Last Active
July 10th, 2026 (3 days ago)
Member Since
September 4th, 2017
Profile Description
I'm a seasoned IT professional with over a decade of experience in technical support, specializing in service desk, deskside, and remote assistance across diverse environments. I excel at resolving complex IT issues, managing user accounts, and supporting both Windows and Mac platforms, while ensuring smooth onboarding, security, and compliance.
Over the years, I've built strong expertise in troubleshooting hardware and software issues, administering Active Directory, managing IT assets, and providing Tier 1 and 2 support. I’ve worked in environments where clear communication, independent problem-solving, and cross-team collaboration were essential.
I bring proven skills in Microsoft Exchange, Azure, Entra, VPN, VDI, and ITIL-based processes. I’ve contributed to IT projects, documented procedures, supported application rollouts, trained junior staff, and handled escalations with confidence and care.
Quality , reliability , outstanding and remarkable work is what I offer.
Top Skills
Customer Support
Experience: 10+ years
Customer Support » IT
Experience: 10+ years
Other Skills
Basic Information
- Age
- 43
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Manila
- Tests Taken
- IQ
- Score: 128
- DISC
- Dominance: 37%
- Influence: 27%
- Steadiness: 17%
- Compliance: 19%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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