Ace

Operations Mgr | Executive Asst | Admin Support | General VA

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Overview

Looking for full-time work (8 hours/day)

at $6.65/hour ($1,280.00/month)

Bachelors degree

Last Active

June 25th, 2026 (yesterday)

Member Since

September 1st, 2017

Profile Description

I hold a Bachelor's degree in Business Administration, majoring in Financial Management, and I have a strong passion for e-commerce and business operations. I aspire to serve as the bridge between businesses and their customers—helping companies achieve their goals by providing comprehensive support, while also delivering exceptional service that meets consumer needs.

With over 10 years of experience working with international companies and clients, I’ve developed a broad and versatile skill set in both ---------- tual assistance and the BPO industry.

Proficiencies in ---------- tual Assistance & Freelancing:

Customer Service (inbound/outbound phone support and live chat)
Administrative Tasks
>Email & Calendar Management
Task Coordination
CRM & Ticket Management
Data Entry and Auditing
Personal Assistance
Product Research, Listing & Order Processing
People Management and Training
Project Management
Recruitment & Onboarding
Social Media Management
Graphic Design

BPO Experience:
Customer Service Representative for ----------
Technical Support Specialist for Petco (U.S.)

Tools & Platforms:
E-commerce Platform: Shopify, Meta Business Suite
Communication Tools: Slack, Zulip, ----------
Project Management Tools: Trello, Airtable, Asana, Notion
CRM & Support Systems: Freshdesk, Supportflare, amoCRM, Gorgias
Office Suites: G Suite, Microsoft Office
Designs: Canva

Basic Knowledge of:
GHL
Adobe Photoshop