Senior Customer Service Executive with Sales and Marketing Expertise

Age:

43

Gender:

Female

Location:

General Trias, Cavite

Tests Taken:

IQ
Score:  117

DISC

Dominance:	36
Influence:	7
Steadiness:	28
Compliance:	29

English
 C2(Advanced/Mastery)

Last Active:

January 24th, 2023 (4 days ago)

Member Since:

August 31st, 2017

I have worked for a year in an outbound call center in Philippines, became a team leader selling and building websites and SEO to business owners located in US. Well trained on ways and skills to convince customers. Then I worked for 2 years as an inbound customer service for a US telecommunication company and became a supervisor handling escalated calls. Upselling was a part of our job for added commissions. Answering calls, processing payment, activitating devices and troubleshooting, understanding and explaining bill details and handling complaints were part of our Upgrade to see actual infow, i have relocated to work at Singapore as a guest relations officer for sales and marketing for a premium car company. Tasked to attend to walk in customers, identify preference of the customer, provide details about the car, provide sales report, handles complaints, inventory management of all marketing supplies, sourcing out for possible suppliers, pre and post roadshows and events. I am working full time from 8:30am - 7pm (Philippine/Singapore Time). am very much free and eager to learn more skills and apply skills that i already have after working hours. I have a 1GBPS internet speed and I am staying alone in my room. I am looking for a part time job.
I am a creative problem-solver, decisive and results-driven; sound planning and organizational capabilities; excellent inter-personal and communication skills; technically proficient in Window Based Programs such as Word, Excel, and PowerPoint and Photoshop applications.
Other background includes working in a bank for new accounts and Marketing; in an airlines company handling international customers; selling furniture for our family business, etc; With all of these stated, my background for interpersonal, selling and customer service skills is exceptional. 
Online Jobs experience:  Worked as an ebay lister for a year and purchasing assistant for 2 years and an online English Teacher for ESL China based company, these jobs from Upgrade to see actual info.  
Hire Me, i will prove it to you.

TOP SKILLS

• Admin Assistant

• Data Entry

• Email Management

• Excel

• Personal Assistant

• Speaking

• Translation

• Tutoring Teaching

• Writing

• Direct Mail Marketing

• Email Marketing

• Lead Generation

• Telemarketing

• Customer Support

• Email Support

• Phone Support

Office & Admin (Virtual Assistant)

EXPERIENCE

i have 9 years of office and admin related jobs.

SKILL RATING

• Admin Assistant

• Appointment Setter

• Data Entry

• Email Management

• Event Planner

• Excel

• Human Resource Management

• Personal Assistant

• Project Coordinator

• Quality Assurance

• Recruitment Assistant

• Research

• Transcription

• Travel Planning

English

EXPERIENCE

English is our secondary language in Philippines.

SKILL RATING

• Speaking

• Translation

• Tutoring Teaching

• Writing

Writing

EXPERIENCE

i have not worked as a writer but i have tried making my personal blog as a way of expressing my self. But i only used it for my own self, and not for public.

SKILL RATING

• Blogging

• Copywriting

• Creative Writing

• Ebook Writing

• Editing Proofreading

• Ghost Writing

• Technical Writing

• Web Content Writing

Sales and Marketing

EXPERIENCE

i have worked as a guest relations for marketing and been doing support for our marketing executives.

SKILL RATING

• Affiliate Marketing

• Classified Ads Marketing

• Craigslist Marketing

• Direct Mail Marketing

• Email Marketing

• Facebook Marketing

• Instagram Marketing

• Lead Generation

• LinkedIn Marketing

• Mobile Marketing

• Private Blog Network

• Sales Representative

• SEM

• SEO

• Social Media Marketing

• Telemarketing

• Video Marketing

• YouTube Marketing

Advertising

EXPERIENCE

I am working for MArketing for more than 12 years

SKILL RATING

• Amazon Product Ads

• Bing Ads

• Creative advertising

• Facebook Ads

• Google AdWords

• Instagram Ads

• Media Buys

• Other Ad Platforms

• Scientific advertising

• Youtube Ads

Web Development

EXPERIENCE

i understand what a web development is but have not personally done it.

SKILL RATING

• ClickFunnels

• Drupal Development

• Infusionsoft

• Javascript

• Joomla Development

• Laravel

• Magento

• Mysql

• Optimizepress

• PHP

• Shopify

• WooCommerce

• Wordpress Development

Webmaster

EXPERIENCE

Not done it before

SKILL RATING

• Content Management

Graphics & Multimedia

EXPERIENCE

i am a certified photoshop editor.

SKILL RATING

• Photoshop

• Shirt Design

• Video Editing

• Web page Design

Finance & Management

EXPERIENCE

i have studies financial management but i needed to refresh on my learnings.

SKILL RATING

• Accounting

• Bookkeeping

• Business Plans

• Financial Analysis

• Financial Forecasting

• Financial Management

• Investment Researching

• Payroll

• Tax Preparation

Customer Service & Admin Support

EXPERIENCE

more than 15 years of experience

SKILL RATING

• Customer Support

• Email Support

• Phone Support