I have worked for a year in an outbound call center in Philippines, became a team leader selling and building websites and SEO to business owners located in US. Well trained on ways and skills to convince customers. Then I worked for 2 years as an inbound customer service for a US telecommunication company and became a supervisor handling escalated calls. Upselling was a part of our job for added commissions. Answering calls, processing payment, activitating devices and troubleshooting, understanding and explaining bill details and handling complaints were part of our
I am a creative problem-solver, decisive and results-driven; sound planning and organizational capabilities; excellent inter-personal and communication skills; technically proficient in Window Based Programs such as Word, Excel, and PowerPoint and Photoshop applications.
Other background includes working in a bank for new accounts and Marketing; in an airlines company handling international customers; selling furniture for our family business, etc; With all of these stated, my background for interpersonal, selling and customer service skills is exceptional.
Online Jobs experience: Worked as an ebay lister for a year and purchasing assistant for 2 years and an online English Teacher for ESL China based company, these jobs from
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