CX Supervisor with over 9 years of experience delivering exceptional customer service, leading quality assurance programs, and driving process improvements. Proven track record managing cross-functional teams, translating customer data into actionable insights, and overseeing end-to-end CX operations across multiple markets. Skilled in vendor management, performance calibration, dashboard reporting, and compliance.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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