With over five years in the BPO industry and extensive experience in real estate, insurance, and sales support roles, I have developed strong skills in cold calling, appointment setting, lead generation, and client relationship management. My background includes:
Real Estate Support – Inside Sales Agent, Virtual Assistant, Lead Manager for multiple real estate teams; qualified leads, scheduled showings, managed CRMs, and handled circle prospecting.
Insurance Appointment Setting – Generated and qualified life insurance leads, scheduled client-agent meetings, and followed up to maximize conversion rates.
Sales & Customer Service – Outbound sales, telemarketing, and reservation services for international clients; adept at overcoming objections and closing deals over the phone.
Administrative Support – Managed calendars, coordinated meetings, handled property listings,
Technical & CRM Proficiency – Experienced with various CRM systems, auto-dialers, lead tracking tools, and online marketing platforms.
Proven ability to meet targets, maintain high call volumes, and deliver professional, personalized service that fosters long-term client relationships.
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 1 - 2 years
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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