Current Employment Status:
Hired Full Time on Apr 3, 2019
Homebased Virtual Assistant for 3 years with experience in order processing, inbound and outbound calls, managing billing concerns and disputes. I have also managed client's social media accounts. Gathered lead using Dux-Soup and LinkedIn and created videos on Videoscribe. I was a customer and a sales representative in a high-volume call center for 2 years. I assisted customers with their billing concerns then upsell after issues were resolved. I was a virtual assistant for 6 months in a Singaporean-based company. My task was to do outbound calls, data entry, and processing orders on AliExpress. I was a telemarketer for 5 years for credit cards and loan applications in a locally based company. My task was to call customers to ensure that they will send all the requirements and that their application forms must be correctly filled out. I am good at MS Word and MS Excel. I am a fast learner, hardworking, and have high attention to detail.
3 years in BPO Industry
I have 5 years experience in Telemarketing and 2 years experience in BPO Industry as to which I handle Billing, Sales and Marketing.
Experience in selling real state locally.
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