Virtual Assistant/chat and email support/Data Analyst

Overview

Looking for full-time work (8 hours/day)

at $5.06/hour ($969.70/month)

Bachelors degree

Last Active

June 23rd, 2026 (today)

Member Since

August 16th, 2017

Profile Description

I worked as a Data analyst/data searcher/encoder for more than six years at Mandata company. Mandata Inc. performs various services to USA companies ranging from abstracting information, analysis, data processing, information research, and data entry. I worked as a Business process associate for Lac Link assist performing various services like maintaining customer accounts by recording account information through email. Maintains customer records by updating account information, emailing clients on the status of certificate of title, answering client queries. Searching and working on the available deed and certificate of title. Assess and encode it to the database like pro-law and lenstar. Monitor all data entry operations and ensure compliance with the timeframe. Retrieving documents evidencing events in the history of a piece of real property. Resolves product or service problems by clarifying the customer's complaint determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, following up to ensure resolution, and maintains financial accounts by processing customer adjustments. I worked as a chat/email representative for the largest gaming and betting company in the UK. NCH is part of the Coral and Ladbrokes group. Is one of the leading multi-channel bookmaking and gaming company with an international reach. Duties and responsibilities are data entry, resolve customer complaints via chat, email, mail, or social media. Reach out to customers and verify account information. Greet customers warmly and ascertain problems or reasons via chat. Assist with placement of bets, withdrawals, deposits, and winnings. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts through open and interactive communication. Working from home helps me be more efficient because there are fewer distractions from colleagues and working from home allows me to have a better work-life balance, which helps me more productive. I'm good at Excel, Powerpoint, Ms word, video editing, google drive, and google sheet. I also work at Chinese Business Support LTD, located at 122 Bath Road, Cheltenham, UK, as an Admin Virtual Assistant from February 3, 2021, to November 14, 2024. In this role, I am responsible for managing emails, schedules, and calendars, as well as performing data entry, record keeping, and database management. I also conduct research and analysis to assist in report preparation. My duties include providing customer service and support across various channels, managing social media accounts, and engaging with followers. Additionally, I handle accounting, bookkeeping, and financial management tasks, while organizing and coordinating events and providing personal assistance when needed. Responsible for managing online stores on Amazon, eBay, Fruugo, and Etsy. I create
product listings, monitor orders, handle customer inquiries, and manage marketing
campaigns through TikTok, Facebook, and Instagram to increase sales and brand
visibility.