Administrative Support | Data Entry | Customer Support

Accurately entered, updated, and verified customer and claims information while maintaining organized records and ensuring data accuracy, completeness, and confidentiality.

Experienced in processing insurance claims, verifying claim information, assigning claims to the appropriate adjusters, and handling towing reimbursement documentation while maintaining accurate records.

Effectively managed multiple responsibilities across two accounts by processing insurance claims, reviewing documentation, assigning claims to the appropriate adjusters, maintaining accurate records, and meeting deadlines while ensuring quality and accuracy.

Provided professional email support by responding to inquiries, coordinating with internal teams, following up on requests, and ensuring timely and accurate communication.

Used Microsoft Excel to organize, update, verify, and maintain accurate records, manage data, and support reporting and documentation tasks.

Managed claim-related documentation by reviewing supporting documents, verifying information, maintaining accurate records, and ensuring all required details were complete before processing.

Managed customer and claims data by accurately entering information, updating records, verifying documentation, and maintaining organized databases to support daily operations.